About Us

With AutoDoc, FIZ Karlsruhe’s document delivery service, you can order literature quickly, reliably, and in compliance with copyright law. Our service team of experts offers you professional support.

Over the past 25 years, FIZ Karlsruhe has provided the document delivery services, AutoDoc, to ensure fast, reliable, and copyright-compliant full-text delivery to our customers. With much consideration, we are excited to share that we will be transferring our service to our renowned partner, Research Solutions. We are confident that Research Solutions' Article Galaxy platform will provide users with an easy and fast document delivery service. Feel free to contact us if you want to transfer your contract!

 

AutoDoc helps you find the best supplier

In cooperation with renowned national and international academic libraries, document suppliers and publishers, we ensure that you receive the documents you are looking for.

  1. Just enter your order into the AutoDoc ordering mask.
  2. AutoDoc automatically looks for a suitable supplier.
  3. Choose your desired delivery format, price, and delivery speed for your document. Our partner will send you the document according to your specifications.
  4. FIZ Karlsruhe will send you a monthly collective invoice listing all orders and suppliers from the respective period.

AutoDoc optimally supports you in placing your order. For example, we offer an integrated module for easy identification of the correct journal title and the associated ISSN. A duplicate check is also included.

For complicated orders (usually those with incomplete bibliographical data) or the procurement of so-called "grey literature", you can rely on our service team for expert support. They will carry out further research for you, e.g., to complete the information or to search for suitable suppliers (Manual Order Processing).

Offer

AutoDoc offers:

Copyright-compliant procurement of all kinds of conventional and “grey” literature.

Ordering options

  • Menu-guided order forms
  • Orders via DOI
  • Integration of search results from various sources (STN results, SciFinder or other sources)
  • Free text order form
  • ordering by formatted or free text e-mail
  • FAX
  • ePrints ordering option

Order processing

  • check of the bibliographical data
  • automatic selection of a suitable supplier
  • display of total costs before the order is finalized
  • duplicate check
  • query of your VG Wort/CCC license

Document delivery

  • standard = processing within 24 hrs. max.
  • rush = processing within 3 hrs.

Delivery options

  • electronically
  • by mail

Order status

  • order history incl. order status and cost survey
  • E-mail notification on order status

Invoicing

  • Monthly collective invoice
  • Transparent cost allocation

Data security

  • Encoded data transfer via https (optional)
  • IP authorization upon request
  • Digital Rights Management

Support by our expert team